Job from partner- Lead operations and a multidisciplinary team - central sydney location
- Deliver trauma-informed, best-practice care
- Oversee outcomes, quality, and compliance
Program Manager - Residential (Sydney)
We are currently partnering with a not-for-profit organisation to recruit a Program Manager to lead a residential service supporting young people and parents.
This is a full-time leadership role based in Sydney, responsible for the oversight of a 24/7 residential program designed to support young people (typically aged early teens to mid-20s).
The role will lead service delivery, ensuring a high-quality, trauma-informed and evidence-based approach across the program, while also overseeing a multidisciplinary team and the day-to-day operations of the residence.
The program focuses on supporting young people to build independent living skills, strengthen parenting capability, and improve long-term outcomes. The service also includes elements of outreach and aftercare support across multiple locations.
Key responsibilities include:
- Leading the operational delivery of a residential program
- Providing leadership, supervision, and development to staff
- Embedding trauma-informed and best-practice service models
- Overseeing case management frameworks and service outcomes
- Ensuring compliance, quality, and continuous improvement
- Managing stakeholder relationships across the sector
This role would suit an experienced leader within youth services, homelessness, out-of-home care, or family services, with a strong understanding of complex needs and therapeutic service delivery.
SCHADS 5-6 rate. This is initially a contract starting asap and likely to be extended to permanent based on performance and funding requirements.
